Master Microsoft Teams Voice – Phone System – Direct Routing
 Microsoft Teams Voice Deployment
Description:
Unlock the full potential of Microsoft Teams Voice, Phone System, and Direct Routing with our comprehensive course. Microsoft Teams has become the go-to platform for collaboration, and now, with its voice capabilities, it’s transforming communication in the digital workplace. This course is meticulously designed to equip you with the knowledge and skills needed to master Microsoft Teams Voice, configure Phone System, and implement Direct Routing, empowering you to leverage the full spectrum of communication features within Microsoft Teams.
Who this course is for:
This course is ideal for IT professionals, system administrators, and communication specialists looking to enhance their skills in deploying and managing Microsoft Teams Voice solutions. Whether you’re responsible for maintaining communication infrastructure or seeking to expand your expertise in unified communications, this course provides valuable insights and practical guidance to help you succeed.
Requirements: Participants should have a basic understanding of Microsoft Teams and Office 365 administration. Familiarity with networking concepts and VoIP technologies is beneficial but not required. Access to Microsoft Teams admin center and permissions to configure Phone System and Direct Routing are necessary to follow along with the course demonstrations.
In this course, you’ll:
- Learn how to set up and configure Microsoft Teams Voice, enabling seamless communication within your organization.
- Explore advanced features of Phone System, including call routing, auto-attendants, and call queues, to optimize call management.
- Understand the concept of Direct Routing and learn how to integrate third-party telephony providers with Microsoft Teams.
- Gain practical experience through hands-on tutorials and real-world scenarios, preparing you to deploy and manage Microsoft Teams Voice solutions in your organization.
- Receive expert guidance and best practices for ensuring security, compliance, and reliability in your Microsoft Teams Voice deployment.
Enroll now and become a master in deploying and managing Microsoft Teams Voice solutions with confidence!
Microsoft Teams Voice - Phone System & PSTN Connectivity
Lab Setup - Microsoft Teams Direct Routing.
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4
Introduction to Microsoft Phone System.Introduction to Microsoft Teams and its components.
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5
Microsoft Phone System Features.
In this lecture, you will learn about the features offered by Microsoft Teams, - Cloud PBX.
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6
Microsoft Phone System Setup Requirements.
In this lecture, you will learn about the Microsoft license requirements for Teams Phones.
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7
PSTN Connectivity Overview
In this lecture, you will learn what PSTN connectivity options are available for Microsoft Teams.
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8
SBC - Session Border Controller - Pre - Requisites for MS Teams.
In this lecture, you will learn about the SBC prerequisites for Microsoft Direct Routing.
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9
Section Review & Recap.
Section Review & Recap.
Microsoft Teams Admin Center - TAC.
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10
Preparing Lab for Hands on Exercises.
In this lecture, you will learn about the lab details that we are going to follow in this course.
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11
Acquiring Required Licenses for Microsoft Phone System.
In this lecture, you will learn to create Office 365 E5 trial license and comprising among O365 E1 & E3
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12
Microsoft Office 365 (Europe Students Only)Microsoft O365 Licenses in Europe.
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13
Initial Configurations in MS O365 Admin
In this lecture, you will learn to perform basic initials setup of O365 domain that we will use for Microsoft Teams Enterprise Voice.
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14
Configuring MS Teams Users for Enterprise Telephony.
In this lecture, you will learn to add and configure users for Microsoft Teams Enterprise Telephony.
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15
Setting up - Environment in Microsoft Azure Cloud for the Lab Course
In this lecture, you will learn to set up the lab environment over a Microsoft Azure platform to practice hands-on in this course.
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16
SBC - Session Border Controller Installation in Microsoft Azure.
In this lecture, you will learn to perform the installation of MS Teams Certified SBC.
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17
Setting up SBC for Microsoft Teams Direct Routing.
In this lecture, you will learn to configure the SBC - Session Border Controller for Microsoft Teams Direct Routing.
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18
Steps for Configuring SBC in Teams Admin Center - TAC
In this lecture, you will learn the steps for configuring SBC in Teams Admin Center TAC.
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19
Configuring Microsoft Teams Admin Center for Direct Routing.
In this lecture, you will learn to configure Microsoft Teams Admin Center for Direct Routing with Routing & Dialplan policies.
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20
Testing Calls: Between Microsoft Teams & PBX via SBC
In this lecture, you will experience a calling demonstration between Asterisk PBX & Microsoft Teams via Direct Routing.
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21
Asterisk PBX Configurations Files
Asterisk Configurations files for Lab building for MS Teams Direct Routing.
Configuring PBX Services (Auto Attendant, Call Queues) in Microsoft Teams.
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22
Microsoft Teams Calling Policies.
In this lecture, you will learn about the calling policy and its various settings.
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23
Microsoft Teams Voicemail Policies.
In this lecture, you will learn about voicemail policies and how to apply to a Teams user.
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24
Understanding E.164 Format Numbers & Regular Expression.
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25
Microsoft Teams Dial Plans & Normalization Rules.
In this lecture, you will learn to customize the MS Teams Dialplan by adding various RegEX patterns to allow, Emegency, National & Toll-Free Calls.
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26
Enabling Users for National, Toll Free & Emergency Calling.
In this lecture, you will learn to configure the dial plan & voice routing policies to Teams user and perform some numbers translation testings.
Course Conclusion & Bonus Materials
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27
Sample Auto Attendant Call Flow Diagram.
In this lecture, you will learn the basic building block of an auto attendant system.
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28
Microsoft Phone Resource Account License.
You will learn to acquire a Microsoft Phone Resource License. These licenses are used to build auto attendant & call queues voice applications in Microsoft Teams.
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29
Creating & Configuring Resource Accounts.
You will learn to create & configure the Resource Accounts in this lecture.
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30
Creating Call Queues in Microsoft Teams.
In this lecture, you will learn to create a call queue in Microsoft Teams.
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31
Creating Holidays Schedule in Microsoft Teams.
You will learn to create a holiday calendar in Microsoft Teams.
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32
Creating Auto Attendant in Microsoft Teams.
In this lecture, you will learn to put together all the building of Auto Attendant like Call Queues, Holidays Calendar etc.
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33
Final Testing of Auto Attendant & Call Queues
In this lecture, we will perform complete for Auto Attendant & Call Queues.
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34
Troubleshooting Microsoft Teams Outbound Calling.
In this lecture, you will learn the troubleshooting of outbound calls from Microsoft Teams related to dial plans.
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